Privacy Policy

Last Updated: June 2026

At Pure Herbal Ayurveda, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information when you register, place an order, subscribe to newsletters, or contact us:

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Payment Information (processed securely through payment gateways)

• Order History

• Account Credentials

Automatically Collected Information

When you use our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Referral Sources

• Cookies and Tracking Data

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Deliver products and services

• Provide customer support

• Manage user accounts

• Improve website functionality and user experience

• Send order confirmations and shipping updates

• Respond to inquiries and requests

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send promotional offers and newsletters (with your consent)

3. Payment Security

We do not store your complete debit card, credit card, UPI PIN, banking credentials, or other sensitive payment information.

Payments are processed through secure third-party payment gateways that comply with applicable security standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Maintain login sessions

• Analyze website traffic

• Improve website performance

• Personalize content and promotions

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

Service Providers

Trusted third parties assisting us with:

• Payment processing

• Order fulfillment

• Shipping and logistics

• Website hosting

• Analytics services

• Customer support

Legal Requirements

We may disclose information if required by law, regulation, court order, or governmental authority.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against:

• Unauthorized access

• Disclosure

• Alteration

• Misuse

• Loss

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

7. User Rights

You may have the right to:

• Access your personal information

• Update or correct inaccurate information

• Request deletion of your account

• Withdraw marketing consent

• Request information regarding stored personal data

To exercise these rights, please contact us using the details provided below.

8. Children's Privacy

Our website is not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.

Users are encouraged to review the privacy policies of any third-party sites they visit.

10. Marketing Communications

With your consent, we may send:

• Promotional emails

• Product updates

• Wellness tips

• Special offers

• Newsletters

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

11. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders

• Maintain customer records

• Meet legal obligations

• Resolve disputes

• Enforce agreements

After the retention period expires, information may be securely deleted or anonymized.

12. Changes to This Privacy Policy

Pure Herbal Ayurveda reserves the right to modify this Privacy Policy at any time.

Any updates will be posted on this page along with the revised effective date. Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Pure Herbal Ayurveda

Email: support@pureherbalayurveda.com

Phone: +91 XXXXX XXXXX

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM

We are committed to protecting your privacy and maintaining your trust while providing quality Ayurvedic and herbal wellness products.